In a nutshell, Nutshell rocked. I went there recently on a Saturday night for a friends birthday. There were 8 of us, and we were all having dessert. The wait was about 25 minutes. While we waited, we wandered freely about the back of the restaurant where some very cool art work is displayed. The chef had come out to show some customers some 155 grain flour, he invited us to see and smell the mixture aswell, and he was very eager to share information about menu items throughout our service. When we were seated, one of the managers, Jason, apologized for the wait and said he needed to get a count of the desserts they had left because they were running low on some things, and he knew we were there for a birthday. About 5 minutes later he came back with the chef, Sean, and some free dessert wine for the birthday girl. Both Jason and Sean were very apologetic again for the wait, and Sean said, 'Don't worry we'll take care of you, you'll get all the cookies we have left!' , he then gave us a rundown of each dessert. About 5 minutes later Jason came back and took our order. When he brought the desserts out, he brought out the 2 cookies he had left plus our orders. I had some of the Maple Chocolate Tart, which had a very smooth and delicious ganache(most likely dairy-less) and tasty crust. It was so rich I couldn't believe it. Chef Sean checked on us one last time and brought out the last two desserts they had left, a Jamaican Pone, which looked and smelled awesome, and he thanked us for coming in. When we got our check they'd comp'd a number of items, apparently because our wait was longer than they would have liked and because they ran out of cookies, these guys know customer service! Nutshell is definitely a place worth recommending and returning to. This place serves a vegan menu, not everyone in our party was vegetarian let alone vegan, and there were no complaints. Great menu, great space, great staff.
Pros: Everything, Food, Customer Service, Fun Space
Cons: Nothing
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