I will no doubt always try to eat at the ""mom and pop"" places before I patronize corporate chains, but judging by the lousy service and the slacker attitudes of the staff at Novotny in Saxonburg, I may well change my mind FAST.
1) Girlfriend ordered popcorn chicken, and what she received 4 minutes later was a pile of FROZEN solid chicken in a basket. ""oh, is it cold already?"" asked the staff. ""no dude, you never even cooked it"" says I...
ok... maybe a honest, albeit stupid oversight.
1) tick tick tick... 30 minutes go past and my Cajun chicken salad is nowhere to be seen. ""Any news on my salad"" says I... Girl behind the counter denies that I ever paid for, let alone ordered a salad, until of course I produced the bill. ""the bill total does not make sense"" says her... Until of course she re-rung it up on the register and realized that her argument was futile. Laughing like a dumbfounded slacker, the guy behind the counter says "" I guess I threw out the order slip""
This is no way to run a business! Is the food good? perhaps it is, but I couldn't tell that night, nor now will I ever. Sorry guys, you almost gained a customer. Off to Subway???
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