We are here to provide YOU the Best customer Service! We offer 3 Days Refund with cash/credit card purchases in the form they were received / Ca$h back after the Gift Date* After 3 Days we offer 30 Days Exchange for any items that are not Special Orders. We can help you find the perfect item, make adjustments or alteration to items to be sure you love the special gift youve received! Financed merchandise is excluded for return policy, exchanges only or in-store credit.