NorthStar Moving Company

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9120 Mason Avenue
Chatsworth, CA 91311

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(800) 275-7767
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Moving

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Travel & Transportation

Reviews
( 189 )
( 8 )
( 2 )
( 2 )
( 9 )

Best

These people makes moving and shifting so peaceful that too at affordable cost. I am grateful to their friendly and skilled staff for their services. Joey was the best among all s...

Worst

The first time I used them I was delighted. Unfortunately I just used them a second time and will not use them again. They weere average to poor. I have many paintings, boxed with...

Exceptional 2/3/2009

We filled out a request for moving quotes online and received 8 or 9 calls back and many emails for moving companies. Out of all the companies I spoke to, Northstar made a bigger first impression because their representative really took the time to explain everything I needed to know, and to ask a lot questions about my move and what I needed. I felt he really wanted to make sure I understand everything and boy did I need that lesson because it was all news to me. I did use the information he gave me: I checked the license/permit number of the moving companies I was considering at the Public Utilities Commission site (there is a nice informational page there I recommend to read about ?bandit movers? who operate without even having a business license) I asked for references from movers and compared prices. NorthStar were not the cheapest company I talked too but their price was definitely ok, they were right there in the middle, and had above average credentials based on all the checking I did. I am thrilled to say I made the right call because the crew they sent me worked relentlessly, never stopping for a minute. They treated my furniture as if they were priceless antiques (and they definitely are not, sadly for me) If you want a move with a clear head, no worries, and have things run smoothly, they are the people call. more

good work 2/2/2009

I have nothing but good things to report. I had a small move: transferring my not-too-big storage unit contents into a one bedroom apartment. They sent a two men crew that came ready to work. They didn?t waste a minute emptying my storage place and had everything in my apartment pretty fast. My only problematic item was a huge dresser made of heavy wood. This thing is a monster, but I will never get rid of it as it is truly one of a kind. They wrapped it nicely with blankets, protected the railing as they carried it over it with careful planning and team work. I?m definitely not planning on ever moving that thing on my own, so I was lucky to have the right guys around. more

very capable hands 2/2/2009

Hiring service providers is always an uneasy thing. I?ve been burned too many time by bad service, and I hate having a thought at the back of my head that maybe I?m being over charged. I asked around my office for good mover referrals and got a few names, I called them all with different degrees of success: two didn?t pick up, I had to leave a message. One of them didn?t even bother to call me back, the other played phone tag with me for a while before I gave up on them. I spoke to the rest, one of them just barked prices at me, another was way overpriced. And at the end I was left with two companies who were nice and attentive over the phone. I was exhausted just from all these phone calls. I decided to go with NorthStar because their representative Ronny was incredibly nice and well informed, She listened to what I needed, she gave me option, she emailed me everything we spoke about right after we got off the phone, and then she called me the next day just to make sure I received the email. She never pressured me to move with her, she said she really wants my business and would love to earn it if I think their the right choice for me. The crew she sent, Chris, Ben and Carlos, were super nice and made me feel I was in very capable hands. I?m glad the research part is over, I?m ecstatic that I?m unpacked in the new home already, and I an so relived that I clearly made the right choice. more

Amazing 1/29/2009

I?ve lived in my apartment for twelve years. I didn?t really want to leave but the new owners were turning the building into condos. Twelve years means I probably had more than the usual two bedroom worth there, and it also meant that I couldn?t handle all the packing on my own (ok, time to be honest: Me & my family were too lazy to pack it all?). Northstar made it all simple and easy. They suggested we add one more man to the crew than they usually would have sent to my size of apartment, and that really helped speed things up. They packed whatever we didn?t finish packing, made sure everything was protected and wrapped and helped us get to the other side of the day all settled in our new place and completely appreciative of their hard work. more

When you hire the right movers? 1/19/2009

They showed up on time ( even a little early, actually), and not only were good workers, they also were nice, polite, and caring: they kept telling me to relax, that my move was one of the easiest they had and they will wrapped my furniture very well before taking them out into the truck. And you know what? They were right. Why be all stressed out about moving? That?s no fun! When you hire the right movers you can survive the fully day stress-free, and have a new apartment with fresh paint smell all around way before the day is done! more

How to move without a hitch 1/19/2009

We were a little nervous at first, as their price was on the lower end of the scale among the movers we talked to. We were also a bit confused since their rating and online reputation was among the highest. We wanted a great mover but didn?t know if that?s what we got. That is, until the men started working. They were true professional movers, clearly trained in their work. They came with the right tools, different kind of dollies, and had a solution for everything - they managed to move our fridge out of the apartment by hoisting it over the counter. I thought we will be forced to leave it behind, but they managed the move without a hitch. more

Caring and Attentive 1/19/2009

NorthStar moved me two weeks ago and did an excellent job! I used a different mover for my previous move less than a year ago and that company came with an undersized truck, and not enough equipment. It took them much longer to move the same items. So when it was time to move again I checked companies, had a few estimates and out of the five estimators that came to see me, NorthStars? quote was not the cheapest but also not the highest. The care and attentiveness that their estimator showed, however, was of the highest level. I felt they were the right choice and they proved me right and didn?t let me down. more

Moving made easy 1/16/2009

We want to thank NorthStar Moving for one of the best moves we had. Roy, their team leader, kept track of everything, divided tasks between himself and his teammates, checking in with us to make sure everything was done to our satisfaction ? and it definitely was. more

Remarkable Team Work 1/16/2009

We had a Northstar Moving crew of four men move our entire three bedroom house from Westchester to Santa Monica this past December. They were punctual, considerate and very cautious in handling our furniture. They had to deliver my baby grand piano to the second level of our home and they planned and executed this tough task with great professionalism and calm. They came prepared with a piano board, they knew to take the legs off before moving it and they places it safely in my upper living area with great care. Everything was in place by the end of the day, with only my boxes waiting for me neatly in the appropriate rooms. I finished unpacking the last of the boxes a few weeks ago and everything was in perfect condition. more

Big first impression 1/13/2009

We filled out a request for moving quotes online and received 8 or 9 calls back and many emails for moving companies. Out of all the companies I spoke to, northstar made a bigger first impression because their representative really took the time to explain everything I needed to know, and to ask a lot questions about my move and what I needed. I felt he really wanted to make sure I understand everything and boy did I need that lesson because it was all news to me. I did use the information he gave me: I checked not only the rating but also how many years each company was in business and the license/permit number of the moving companies I was considering, I asked for references from movers and compared prices. Northstar were not the cheapest company I talked too but their price was definitely ok, they were right there in the middle, and had above average credentials based on all the checking I did. I am thrilled to say I made the right call because the crew they sent me worked relentlessly, never stopping for a minute. They treated my furniture as if they were priceless antiques (and they definitely are not, sadly for me) If you want a move with a clear head, no worries, and have things run smoothly, they are the people call. more

Turns out, moving can be a breeze 1/12/2009

The pros at NorthStar Moving gave me my first ever easy breezy move this past Saturday. I moved a few times before with other companies and it was never a fun experience. I saw them move my neighbor six months ago and asked for a card from their crew and threw it into one of my den drawers. I knew my moving day was coming up and after I saw how good they were with my neighbor?s stuff I though it wouldn?t hurt giving them a call. Well, I lost the card, but I recognized the name when I did a Google search for movers. When I called, they were polite and comprehensive in explaining everything I needed to know. The crew they sent worked hard all day, with a 20 minute break in between (they took it off the total time of the move). They handled all my stuff as carefully as I remembered them doing for my neighbor. I was particularly worried about my plasma TV, since I didn?t keep the original box after buying it of about $2,000 two months ago, but they wrapped it carefully, crafted a box with a perfect fit and moved it safely. I?m happy. more

Best Movers I ever had. By far! 1/9/2009

I had my share of movers in my life, I kind of move a lot. Some of them were fine, a couple went horribly. But after my last move with Northstar, I will never use another mover. It all started with a very professional and personable sales representative (Bell) that was as nice and knowledgeable as they come, and on the day of the move I was so happy to see the guys show up five minutes before 8:00 (I was told they would be there sometime between 8 to 10 in the morning; I did not expect them to be right on time). The guys (Kevin, Ron and Joe) were great. They hustled, were very nice to work with, they did a great job wrapping my belongings, nothing got broken, and the whole thing came up a lot cheaper that I thought it would be. It sure was less money that what I spent on my last move, moving the same amount of things. I am happy to report that I found a company that not only is great at what they do, but they are also nice, polite, and take great pride in doing their job right. I will recommend northstar to anyone that needs a great mover for a really good price. more

Moved to perfection 1/8/2009

The building I moved into had a few strict rules, like no moves on Sundays, moves can be only between 9:00am – 5:00pm, elevators should be reserved in advance and a few more. So not only did I have to work hard on finding a good mover, I also had to make sure they can accommodate all these regulations. NorthStar Moving made all the arrangement seem like no problem at all. They didn’t have the morning available for my original move date, they were completely full and had only the afternoon, but they gave me a few alternative options, I picked the one that fit my schedule and I got a morning crew. I revered the elevators and then I found out I need a certificate of Insurance or my building will not allow my movers to work on premise. I called NorthStar again, all worried, but they told me it is a daily thing for them. I had my building fax the requirement to them and they took care of everything without even needing my involvement. During this time I was calling NorthStar almost daily with questions and requests and they never let me feel like it was a bother, they kept reassuring me it was no trouble at all, and promised they will take care of everything. The crew they sent me was very efficient, they came ready to work and never slowed down throughout the move. I was in my new apartment well before the deadline, and they left my building manager happy, and myself amazed and grateful. more

Thank you for a stress-less great move! 1/8/2009

I didn’t know what to expect when I hired professional movers for the first time, after hearing so may scary stories, but I just wasn’t about to do another move on my own, I needed help and I am so glad to say the Northstar Moving guys were extremely professional, and quick to accommodate my every request. They were quick and efficient all through the day. It was a smooth move and I am very thankful to them for that. more

Professional and Friendly 12/29/2008

My move with NorthStar Moving was truly outstanding. I had to move all my furniture to their storage for two weeks until my new home was ready, and I feared this will complicate things, but Ben, my project manager, helped me plan and schedule the two phases of my move with such professionalism and patience. He didn’t loose his cool once - and I did call him with a few last minute changes and requests. I was so happy I was off the hook for finding a storage place on my own… The crew was terrific as well, they carefully protected all my furniture and kept them wrapped while in storage. They delivered everything to may new apartment two weeks later, unwrapped it carefully and asked me where I would like to place each item. They were efficient and friendly, which really helped (I was a nervous wreck by then, and my husband was pretty much in the same shape). It was a smooth transition with not a thing broken in the process. more

Great from the initial quote to the final goodbye 12/22/2008

When I searched around for a professional mover I heard the name ?NorthStar Moving? from a couple of friends-of-friends and saw it online in a few places, so they were on my shortlist of companies to call. From the first phone call the difference in level of service was obvious. The representative who helped me, Wendy, was very patient and kind, she asked all the right questions. She even gave me some advice not only on how to get ready for the day of the move so things will run smoother and quicker, but also on how to check and compare moving companies. The movers arrived on time on the morning on the move (and I was counting on them being late? I wasn?t completely done with my kitchen, but they immediately assigned two movers to help me finish packing while the rest of the crew started working on the furniture). They were patient and courteous throughout the move, and that in itself was a big help since planning and getting through a move was too stressful at points. They truly helped make my move a lot more pleasant, from the initial quote to the final goodbye at the end of the day. My daughter may be in need of a move in the coming months and I am happy I will not need to do any research this time as I have no doubt of which company I will turn to first. more

Very happy with them 10/21/2008

only broke one lamp... and were very polite and apologetic about it. nice people, with integrity. I will definitly call them again if I needed to move again. Pros: polite and ethical Cons: not that organized more

Never again 9/7/2008

The first time I used them I was delighted. Unfortunately I just used them a second time and will not use them again. They weere average to poor. I have many paintings, boxed with an arrow pointing up.. the movers totally ignored giant arrows and grabbed the boxes any way they choose. overall they were just plain careless. more

Not good for out of state moves. They lose things too. 8/13/2008

Do NOT believe the hype. The people here are extremely personable, but they missed the target delivery, and have said that they won't be able to deliver until 2.5 weeks later.... They forgot about my move! Literally. I called to check up on my stuff about a week before the due date and was assured that it was on its way...but alas, that was not the case. So for everyday it's late, I get a $40 discount. It's really not worth it because you plan to move in and get things done, and they can't even guarantee it will get here when they say it will (I was hoping for them to credit me the entire move). The owner has been kind and understanding, but it's not getting my stuff here any faster. Go with a bigger and more trusted name if you are doing an out of state move. Pros: Personable and professional staff. Cons: They miss delivery dates and actually forget shipments. more

Horrible experience from start to finish 8/6/2008

the crew was slow and very immature.they took long and frequent breaks which I later found out were on my dime. this will be my last move with this company. I was really disappointed. All in all it cost me 2000 dollars to move two bedrooms 5 miles down the road. more
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Owner Message
  • Since 1994, NorthStar Moving® Company in Chatsworth, CA has been redefining the moving industry. As the first to offer eco-luxury moving services, NorthStar Moving has elevated basic moving and storage services to a new unparalleled level of customer service through customized care and environmental consciousness. Honored with more awards for service than any other moving company, NorthStar Moving’s local, long distance and international moving, storage services and eco-luxury packages have been featured in leading magazines including The Robb Report Collection, Vanity Fair, Elle Decor, on multiple home and design television shows and are recommended by an impressive list of celebrity clientele.

Editorial
  • Insured local, long distance and international moving company services homes, businesses and autos; packing supplies available.

  • 2/14/2008 Provided by Citysearch
Additional information
  • Hours: Mon 08:00am-06:00pm, Tue 08:00am-06:00pm, Wed 08:00am-06:00pm, Thu 08:00am-06:00pm, Fri 08:00am-06:00pm, Sat 09:00am-05:00pm, Sun 09:00am-03:00pm
  • Neighborhoods: North Valley, Chatsworth
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