Had my car towed to norms after hours, in the morning I Called norms at 8:00 a.m. to see if i could have my tire repaired by 9:30 a.m. because i had a funeral to be at 11:00 a.m., if not i would have it towed somewhere else, they said no problem by 9:30 A.M., when i got there at 8:40 they had not even started looking at it, ended up not having my size in stock, repair man said if i can locate a tire they will install it, I quickly drove up to discount tire and purchased a new tire and dropped it off at 9:10 A.M, at 9:35 A.M. no one had even started working on it, found the repair man just b.s.ing with his buddy's in the office, you can say i blew my top and then he refused to repair it, I barely made my buddys wifes funeral in my work van, thanks for the great service norm. one class act.
Called Deptula in town and they were great to deal with.
Former Norm's customer.
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