I would like to start off saying that I have always been a huge nordstrom fan! I have a mod card, spend thousands of dollars here a year...why? I love that Nordstrom seems to stand for good old fashion American customer service, which seems rare these days. In most of my experience they beleive in the genuine nature of people when it comes to returns, taking care of those of us who are honest and overlooking those that are not.
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