Worst customer service I've ever experienced:\r
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I called to ask for a ride to the Framingham Logan Express station, and the male agent brusquely stated that they didn't offer anything other than express rides to Logan, and hung up before I could even ask for the cost of that ride.\r
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I called him back to politely tell him that he shouldn't have abruptly hung up on me and before I could even say anything he patronizingly said ""Deja vu again"" (guessing he saw my caller ID). After I told him that was rude of him to say, he proceeded to mock my voice and curse me out.\r
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Never thought that someone (who sounded much older than I) could be so immature.
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