Good: Arrived at destination without an accident.. Bad: One driver was on the cell phone for almost the entire trip. One hand on the steering wheel and the other holding the phone. Knowing that I had a coupon, he had prepared a note with a price to nullify the coupon. Quoted price on the phone: $35; his price $40. Coupon: $5; Another trip refused to accept the $5 coupon. He called the office and he said that the office is not accepting coupons at this time. The coupons were distributed by mail or left on the door recently.. Improvements: Hire honest drivers and be an honest company. One driver said that as a Christian, he is honest. Christians lie and cheat, too. The quoted price should be honored. The company's coupons should be accepted. If there are conditions for using the coupons, indicate the rules on the coupon. Charging the exact toll. If the toll is 60 cents, the charge should be 60 cents.. Other: The names of the drivers were posted on the back of the driver's seat. Of course, I am not sure if the information on the sign is correct..
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