New-Century Air Systems

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3766 OMEC CIR
Rancho Cordova, CA 95742

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(916) 245-6391
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New-Century Air Systems - Rancho Cordova, CA
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Best

After a energy audit done by our local utilities company, it was noted that we could benefit from a new heating and air conditioning system. After review several possibilities, w...

Worst

First of all, the person at my door made me feel like I was getting cornered into a time they could be at my house. Did not like that tactic. On the day of the appointment, he c...

Find Another Company 8/6/2008

First of all, the person at my door made me feel like I was getting cornered into a time they could be at my house. Did not like that tactic. On the day of the appointment, he called to change the time. He got the time he wanted after all.\r \r When he showed up, the rep said so you want a quote for a new a/c system, huh? I said I wasn't planning on getting a unit right now, but I wanted to get the 'no obligation' quote for a new system. The individual became visibly agitated and said: "you're not going to buy a new a/c system"? I said not right now, I just wanted the quote to know what this will entail...and the cost. He then said: "...I don't know why they set this up if you're not going to buy a unit". Now if that isn't pressuring the customer. I said I didn't know either, I thought your quotes were free. He then turned around and left. Not even a sorry for the inconvenience or confusion. Remember, these people are asking for YOUR time, not theirs. So he just turned aroun more

High pressure salesman 8/18/2007

High pressure sales! When I asked for other work they did, he got mad. He spent a lot of time telling us to be careful of "scam" artists, but when we told him we needed to verify his claims and record, he got upset. he also did not provide a written quote, only a sticky pad with writing on it, which he kept. He also would not tell us what model of A/C units he was quoting. He told us we better sign a deal today, because this is the last day for the "special" rebate where they would cover the sales tax and match the rebate.\r \r When I told him we were going to have to check on his previous work, he closed his briefcase and told me the meeting was over.\r \r My wife was very upset with the way he presented himself and allowed himself to become so visibly angry. She was actually afraid he was going to snap.\r \r This may be a very good company! I will never know because the sales man was too much... more

Professional and Reliable 10/2/2005

After a energy audit done by our local utilities company, it was noted that we could benefit from a new heating and air conditioning system. After review several possibilities, we elected 3 - one of which was New Century Air Systems. From my initial call to get a quote to the actual installation of the our new heating and air conditioning system, the people we delt with were extremely professional. They were prompt, courteous and after the completion of the installation process, I have come to recognize them as a highly reliable company to deal with. I highly recommend them to any one who has heating and or cooling system needs for their home. New Century Air Systems will be able to meet those needs at a drop of a hat! PROS: Professional, Reliable, Courteous, Prompt CONS: None that I can think of more
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Owner Message
  • Over 100 years ago, Trane made the decision to stand out from the crowd. To build a comfort system like no other, using uncompromising quality, innovation and reliability. Today their legacy is found in everything Trane makes, from our premium materials to industry leading technology to extensive product testing under the harshest conditions. No detail is overlooked in our quest for a system that lasts longer and does more. That's why Trane is a trusted name in keeping families comfortable. When you choose Trane, you're making a choice for a heating and cooling system manufactured by one of the nation's leading specialists in the most reliable home comfort.
    Independent Trane dealers value reliability as much as we do. Your independent Trane dealer knows their reputation is made at every sale, and with every installation. Therefore they are as personally invested in your comfort as you are, and take great pride in creating your perfect indoor environment. Trane dealers are some of the most highly-trained in the business, with advanced technical skills to optimize every installation and solve any issue. They have an extensive understanding of the movement and conditioning of air, and the expertise to create a perfectly balanced, ultra-efficient system for every home. So when you buy a Trane, you're getting a commitment from us to you. A commitment to service year after year, a commitment based on more than 100 years of heating and cooling expertise. It's hard to stop a Trane.

Additional information
  • Hours: Mon-Fri 6:30am-6:30pm
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