First of all, the person at my door made me feel like I was getting cornered into a time they could be at my house. Did not like that tactic. On the day of the appointment, he called to change the time. He got the time he wanted after all.\r
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When he showed up, the rep said so you want a quote for a new a/c system, huh? I said I wasn't planning on getting a unit right now, but I wanted to get the 'no obligation' quote for a new system. The individual became visibly agitated and said: "you're not going to buy a new a/c system"? I said not right now, I just wanted the quote to know what this will entail...and the cost. He then said: "...I don't know why they set this up if you're not going to buy a unit". Now if that isn't pressuring the customer. I said I didn't know either, I thought your quotes were free. He then turned around and left. Not even a sorry for the inconvenience or confusion. Remember, these people are asking for YOUR time, not theirs. So he just turned aroun
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