New Century Delivery & Dstrbtn

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1630 W Main St
Salem, VA 24153

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(540) 387-9675
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This company was the selected carrier for a large Home Depot internet order. They attempted to drop my large item off in my driveway in the rain without regard to the service req...

Avoid This Company 10/24/2008

This company was the selected carrier for a large Home Depot internet order. They attempted to drop my large item off in my driveway in the rain without regard to the service requirements of Home Depot's home delievery and without allowing me the courtesy of a call back. When I finally reached them to discuss this matter, I was informed the delivery could not be made according to MY schedule (4pm in the afternoon) so I had to accept another delivery attempt for Saturday morning. They do not perform, or are unwilling to perform, the home delivery service Home Depot advertises and when you pay for a service you expect that service and not to be taken advantage of. Avoid this company and call Home Depot to complain if they try to cheat you out of what you pay for: SERVICE. Pros: none. Cons: Bad customer service more

Avoid this company 12/21/2005

This company was subcontracted by a national moving chain to deliver a product. The product was supposed to be deliver in 5-7 days. When the company got the product they informed me it may take up to 4 weeks for delivery. Would not return any phone calls and when I finally complained to the company told me what I could do with product and hung up. Problem still not rectified. Cons: Will not return calls, Zero service, No responsibility more
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