Nevada Optical Co.

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2400 W Charleston BlvdSte D
Las Vegas, NV 89102

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(702) 870-5911
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I went to see Dr. Grady in November of 2008 & ordered contacts through his office. I did not receive my contacts until FOUR MONTHS LATER! I called his office several times & tried...

HORRIBLE SERVICE! 6/2/2009

I went to see Dr. Grady in November of 2008 & ordered contacts through his office. I did not receive my contacts until FOUR MONTHS LATER! I called his office several times & tried to get an answer as to why it was taking so long & was always told they would call me back. Finally I got my contacts in March of 2009 & as I was driving back to work, I noticed that one box out of the 6 was an entirely different prescription. I turned around & drove back to his office & talked to the office manager. She took back 2 of the boxes of my contacts & I was told that she would ask another lady in the office about the situation & she would call me back. I've never heard from them since & I'm out 2 boxes of contacts. I finally gave up working with them & I will NEVER go back there. I will go to Wal-Mart or Sams Club in the future & get my contacts or glasses in a timely manner. This was the worst place I've ever been to in my life. Cons: Took 4 months to get my contacts & they had horrible service more
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Additional information
  • Payments: Master Card, Visa
  • Neighborhoods: Rancho Oakey, Las Vegas
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