I dropped off a dress that had only been worn twice to this dry cleaner. Paid $15+ to get it cleaned.
The first time, it came back with new stains and the fabric looked like it had been rubbed with sand paper.
I sent it back to have the new stains re-cleaned and had them make a note of the pills on the fabric. It took a week and a half to get it back and the fabric looked worse than before. The lady working there told me to file a claim and see if I can get a copy of the receipt from the store where I bought the dress.
I filed the claim and faxed in the original receipt (I had paid $110 and only gotten 2 wears out of the dress). After a month, no one had called to tell me what the status was. I called to find out and was told, ""The owner said it came in that way."" WTF!?!?!?! I've been in there 4 times and never seen the owner once! Like he actually remembers a dress that was brought in 2 months ago!
Bill Hause is a shady businessman! DO NOT trust your clothes to this cleaner!
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