I had a great experience with Nancy's. I ordered flowers through 1800 Flowers for my grandmother, who is unwell and lives in this area. Nancy's was the shop 1800 Flowers used. She was hospitalized the day they were scheduled to deliver flowers to her home, so she could not receive them. Linda from the shop called me to let me know they were unable to deliver the flowers and asked when they should reschedule. They gave me no guff at all about having to make a second trip, took them instead to the hospital the following day (no extra charges or anything), threw in an extra balloon, and the flowers were beautiful.
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