I researched Naked before scheduling my appointment (2days in advance), and because of the reviews decided to go. After driving 30 minutes to get there, I waited in the unattended lobby for almost an hour! After the long wait, Marianne, who looked very ill, said she had to cancel my appointment and go to the hospital. I'm pretty sure she felt sick before my appt but no call. I found it very unprofessional. It's a blessing in disguise because I found a great wax professional as a replacement!!
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