Real, ethical people who understand we are not all rich but still deserve to drive safe vehicles. Knowledgeable staff will discuss issues and estimates with you including priority/urgency of repairs rather than trying to set you up just to drain your wallet. Consistently work to get me the best price for parts (such as rebates, etc.), final bill always at or below estimate, and prior ok's for any unforeseen problems that are revealed one work begins (which usually ends up saving me labor $). They have also gone out of their way more than once to give me a ride when I was stuck. It's like having a friend work on my cars-- and I can trust they will make decisions that are good for me and for their business.
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