My Diva Girlz

I ordered a pair of shoes from MyDivaGirlz and they were really cute but my daughter did not like them. I called and asked if I could return them. The lady was very nice and said that it would not be a problem. I mailed them back and it has been 2 months and still NO REFUND. I have tried to call several times in the past several weeks and always get a recording. I have left my information on their voice mail 3-4 times and they have yet to call me back. They have really cute items, but BEWARE if ordering online!!! Cons: Poor customer service more

I placed an online order for 4 pair of shoes. After placing the order, I decided a few hours later to cancel--I called the company but only got the voice machine so I left voicemessages and sent emails about my request for cancellation. The store never responded to me. After several calls over three days, I finally reached a sale representative who told me it was too late, the order has gone out, and tried to convince me to keep the shoes (which I no longer needed). The sale rep said that if I don't want to keep the shoes, I can return the order and the store would issue me a refund. When the order arrived a week later, I quickly returned the order via registered mail. The order was delivered and received, but I was never given my refund. I've called several times and only got an automated voice machine. I left several voice messages and sent several emails and have not heard back from the store. This is an incredibly unprofessional way of conducting a business. I would like My Diva Girlz to refund my money, as promised, for the products that were returned to them. Cons: Unresponsive, unprofessional more

My daughter wanted some lelli kelli shoes that she saw advertised onTV. We looked everywhere and they were sold out. We were driving by and saw this adorable pink store and decided to stop in. Not only did they have the shoes we wanted in her size, they also had adorable clothes and most everything in the store was under $50. The staff was knowledgable and curtious, It was a great shopping experience and we are lucky to have found this Jewel hidden in the valley. Pros: great selection and great prices more