For Christmas we ordered a chateaubriand with a salt, pepper, garlic rub. I have never cooked one before and was nervous spending $170 on something I never cooked. On the phone AND in the shop the guys told me to let it sit out for 2 hours to get to room temperature and then cook it for 30 minutes for rare and 34 minutes for well done. Directions like that are so specific, I figured they knew what they were doing. And the meat in the tin they gave it to me in had rosemary twigs and some other leafy herb, so I didn't question the meat rub. \r
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On Christmas, I followed their directions, prepared all my other side dishes to be ready for when the chateaubriand would come out of the oven. Well, we took it out after 32 minutes and it was raw. We ended up cooking it for 55 minutes, dinner was late, guests needed to leave to get to other houses, dessert guests were arriving during dinner, and my side dishes were all cold. ANd to top it off there was NO flavoring on the meat at all. NO salt, no pepper, no garlic. NOTHING. \r
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I have since tested my oven with a thermometer and it is fine. Cakes, breads, cookies, chicken, other meats come out fine according to their directions. We called My Butcher II a few days after Christmas and all that was said was ""We're sorry for your inconvenience."" There was no remorse, nothing. It was very insulting. \r
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The only reason I did give two stars instead of one is that the meat was extremely tender if you're into very rare beef or tartare. I was excited about finding a good butcher - this was not it.
Pros: Good deli - lots of variety
Cons: They have no idea what they are selling
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