I put in a simple order while I waited to go to a meeting. I switched a cheese and added a few condiments (onion, pickle and tomato) to my sandwich. When I got the bill, it was nearly $2 more for said condiments. The young man bartender - whose brother evidently is the manager - said snidely, 'If you add to your meal, you should expect to pay for it.' My reply: 'As someone who has worked in the restaurant business, I also know that it is your responsibility to TELL me that these condiments are an additional cost. You... did not.' The manager, popped by and said 'You ok here?' He did not identify himself as the manager nor did he act like one. I said 'yes' as I was waiting for the bartender to adjust my bill. Both were rude and insulting. The manager said snidely, 'You want my card?' ... My boss will have my back and believe me over you. What is there not to believe? They were rude, unprofessional and hardly worth my hard earned money or time to ever enter their doors again. And for the record... I WAS polite... but inside, I was so very tempted to give him a piece of my mind. I was speechless, to tell you the truth. Who do these brothers think they are? I'm curious....
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