They initially pointed me to another website to get an estimate and said they would be competitive with results. They nearly met the lowest estimate (within a few $$). I got an appointment and showed up a couple of days later. The work was done quickly. I waited in their clean waiting room while the work was done. Afterwards they returned my car with a checklist of observations (rather common). There was no pressure to perform any additional work. When I asked about the cost of one procedure on the list and a discount, I was quickly given a reasonable price and a $10 discount coupon on the spot. They also made time for me to have the work done that morning.
My only negative: My original work included a $3.25 hazardous waste fee included in the price when the work I originally had done didn't include any hazardous waste. I was told that they software they use automatically checks this field (I guess so they don't accidentally forget it). In my case they forget to uncheck it.
Anyway, it was a near perfect experience and I'll definitely consider doing business with them in the future.
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