Terrible ownership/management. Taking too large a variety of items over a period of time...despite the superior quality of the items...gets one "banned" from trading due to being labeled a "dealer" by the owner, who has forgotten his humble roots as a manager of the store in Oak Ridge when it was still McKay's. Current lackey of a manager lies to customers (later admitting the fact) in order to satisfy the owner's paranoia. Some employees are extremely nice & helpful, but a few act as if customers are an aggravation to be endured so they can get back to socializing behind the front desk. Store not registered with Better Business Bureau...evidently for good reason. Take your chances...you may be treated well or like dirt depending upon the whims of the owner/manager/employee and the day of the week. Long-term customers can expect the worst treatment. Extremely unprofessional...still, you can't argue with success!
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