Mr Appliance

I had my fridge fixed by them, and spent 500 dollars. It is broken again after only 2 weeks, and they said( without sending a technician to look at it) that they know what is wrong: a compressor which is abput1500 dollars, and they don't have warranty for their service, and I have to pay again for technician to come 95 dollars, and for repair and parts. Pros: none Cons: all service more

Stay away from this business! I called to ask about a problem reported by my cleaning help with a washing machine. I was given poor advice and ended up paying $80 for a service call that was not needed, where nothing was repaired. To make matters worse, three weeks later we received a very unfriendly letter from Mr. Appliance threatening to put a lien on our property for nonpayment. We had paid with a credit card (American Express) that the technician accepted but apparently should not have. They told us that they had tried to contact us, however, used an incorrect mailing address to try to reach us. Our conclusion: this is a very unfriendly company to deal with that does not care about customer satisfaction Pros: None Cons: Poor advice, poor customer service, unfriendly, threatening more