Morgan's Paws Pet Care Center

The management at Morgan's Paws is terribly and inexcusably rude. It took us MONTHS to schedule a meet and greet with our puppy because of their extremely limited schedule. When we finally managed to arrange a visit, we made one wrong turn (I'd never been there before) and arrived 10 minutes late. We were greeted with not a hello, but rather "you were supposed to be here 10 minutes ago". We then stood there for another 10 minutes while the woman we were scheduled to meet with giggled and looked at pictures on an iPhone with another client - certainly not conducting any meaningful business. I was finally informed that I'd need to reschedule. After months of waiting and an hour round trip, this was totally unacceptable. If they want to impose such a strict policy, than it should be made ABUNDANTLY CLEAR in advance. At the very least, a minimum degree of courtesy and a polite apology would have been warranted. This was extremely disappointing and I'd encourage you to look for someplace friendlier and more professional. We won't be back. more

We have been bringing our pets to Morgans for over 10 years. The staff is always happy and our dogs are always happy to see them. They do become busy during their "rush" hours, but other than waiting a few additional minutes I believe that they are very attentive to customers both human and dog alike. I will continue to use Morgans for my pups and could not be happier. Michelle P. more

I would give no stars if I could. but watching how the employees treat customers is a disgrace. If I owned the business some people would be fired. Courteous and kindness goes a lot further. more