Monza Car

On December 31, 2012, I bought a 2008 Jeep Wrangler X from Monza Car. The buying experience was outstanding. I saw the vehicle on Auto Trader and sent an e-mail requesting more information. I received a reply within hours. I have difficult credit and Monza Car was able to secure financing thru a major lending institution at a competitive rate. more

We just recently purchased a car from this dealer; a mint condition beautifully cared for 2002 Jetta that we are madly in love with. But this review is not about the car - it's about the service. We found the Jetta at Monza through TrueCar and since we were in the neighborhood we did a drive by on them. The lot is small but sure enough the car was there. It was pouring cats and dogs and Bob came out of the office with his umbrella and a friendly hello. Instantly we knew he was different. He wasn't pushy, there was no sales pitch. He just asked if we wanted him to get the key and then he did. That was it. They pushed an old classic that wouldn't start out of the way IN THE POURING RAIN to get to the car. He let us test drive and again, there was no sales pitch - he even made me sit in the front in the passenger seat. He didn't need to position himself to sell. He just let us get a feel for the car. It was the first car we'd driven that day and we had one more vehicle to check out. We let them know our plan to drive this second car down in Santa Monica and instead of freaking out like most car dealers do and panicking to keep us there they just threw gobs and gobs of information at us! About how financing a used car works, how to check to make sure the carfax we are show is the actual carfax on the car. They outed the tricks of other dealers! Asked us to verify a checklist of things on any car we purchased. Explained to us the best structure for our loan based on what we thought our credit scores were. Then we talked about Michigan, Bob's wife, the fact that all three of his sons work there and now he does too. It turned into a normal conversation and we actually kind of didn't want to leave. It was amazing. We promised we'd call them either way that night. We test drove the other car down in Santa Monica. The dude was a dick. He was pissed that we didn't want to buy the filthy Passat he was trying to push and kept hyping features that weren't features. I emailed Bob from the Passat test drive and told him we hated this car and we were coming back! We had to wait until Monday since this was late Sunday but we called Bob to reinforce that we would be in to buy the car in the morning. To close on the deal probably should have only taken and hour and a half or so... I think we were there 2 1/2-3 hours and mostly because we didn't want to leave. Bob even put money in my meter but I got him back and put money in his too! We chatted and had a blast of a time. Bob and his son Tom got us a ridiculous rate and set us up with a smart power train warranty, explaining how silly it would be to get a full warranty. They were totally right. They were able to bring our payment in WAY below our desired monthly amount and I was sincerely sad to drive away. We even brought them a bottle of wine and some potted flowers because we were so blown away by their candor and helpfulness. I recently bought a new car and this experience was so good that I wish I hadn't just so I could have bought MY car from them! I told them I was going to send everyone I knew to them and go crazy on every review site imaginable. I still can't believe the transaction transpired the way it did. I even hugged Bob when we left. Who hugs their used car dealer!?!? A very happy client I guess!! Don't go anywhere else. Start here... and if they don't have it on the lot wait for them to find it and buy it from them. more

We bought a mazda mpv from ""monza car"" in january 2011 and back then the sale guy convinced us to buy a 2 years limited warranty for $2.000 because its a good deal and he has one too and he loves it. beside this he convinced my wife that we also need am $800 bank gap. I told them that we dont need any of these buy they insisted saying that we can just get all those money back if we change our mind within 30 days. And here it all started: i called them back soon after and i informed them that we dont need any $2.000 warranty since we found the same one with $700 and that we talked to the bank and we dont need that $800 gap either so we want to cancel that and get our money back. They informed us what papers we need to send them and in the next couple of days we sent them all the papers and we were informed that we will receive the money soon. THAT WAS 6 months ago... in the last 2 weeks my wife called them 3 times and they informed her that they will look into it. This car dealer is very unprofessional and i would not recommend it to anyone... Stay away from this car dealer. more

Monza car staff was very friendly, helpful and easy to deal with. My experience starting from the first conversation over the phone until arriving at the dealership a week later. Allen, very pleasant to talk to and was able to meet my needs as expressed in the very beginning. During my visit I had the pleasure of meeting other staff and they too very pleasant and friendly. My experience overall at Monza was GREAT. Thanks to all of you especially to Tom and Allen for assisting with me with purchasing my 2007 Triple White Volkswagen. more

THIS WAS ORIGINALLY POSTED ON OUR SITE; FOR MORE CUSTOMER REVIEWS CHECK OUT MONZACARUSA DOT COM! ""Hello from La Jolla to Monza car, and thanks for all your help , we Just got our Mercedes CLS 550 last week, wonderful experiance and We got a really good deal. helpful staff."" more

These guys were awesome! I looked around forever before I found the perfect Jaguar XK8 Convertible at Monza Car. I was greeted by Alan who is very knowledgeable and helpful when it came to the Jaguar brand. more

This is the sixth car I have bought in my life and I would have to say that it was the best buying experience I have ever had. I bought a BMW convertible with barely any miles and at a price that was below what I could find else where and on the net. I was referred to Tom by a guy at my gym who had just bought a car there. All there cars are in pristine condition and have low miles. The few little things that were wrong with the car (ie. scuff, a door ding, etc) they fixed. They even put new tires on the front because the ones on there were worn. After I took the car, Tom told me to go over it and if there was anything that he could do to improve it that he would. These guys are NOT the slime ball dealers that I was so used to dealing with. I highly recommend them. more

I just purchased a Corvette from Alan at Monza Car and it was worth it. Living in Vegas, I was searching high and low to find just the right car without any luck. I came across their listing through the internet and flew out to see it, something I would generally never consider doing. After meeting Alan and the rest of the staff and seeing the lot I could tell that this was my kind of dealer. They are all very nice people and the cars on their lot are well looked after. No regrets whatsoever and next time I'm in the market for a car I will consider their inventory. more

These guys don't care about customers unless there's going to be a problem-free sale. I've been there twice, once to see about consigning my car. Once to buy. First time they couldn't have cared less. Second time communication on their end just stopped. Look elsewhere! Pros: Nice inventory Cons: Poor customers service more