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Monarch Dental & Orthodontics - Bedford

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1717 Airport Freeway
Bedford, TX 76021

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1 (817) 540-2223
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Best

The staff and Dr. Rushin were very compassionate and made me feel safe and comfortable especially when my anxiety was very high. I didn?t feel judged or looked down on because of ...

Worst

All reviews seem positive

Editorial review from Citysearch 11/15/2014

The staff was very professional. However, I was informed I needed thousands of dollars of dental work. NO, I did not. I understand that this is the nature of a place like this, Monarch Dental; please let me explain, however.\r I had been at my normal dentist less than 6 months prior, but had to find a new place, new job equals new city. First visit, not too bad. Long wait in a very uncomfortable waiting room. I get back for xrays, put back into waiting room. Finally get into dental chair, and see Dr. Rushin. The walls are dirty. The floors are dirty. The chair material is ripped in multiple places and the vibe is negative. Hygienically, I was completely grossed out.\r I am asking to have one tooth looked at, I get a huge shpeil about my entire upper left side of my mouth will need crowns. Ok, fine. Sure, perhaps down the road when I am in my 40s. I get my cracked tooth worked on and a temporary placed on it. Fill out a finance form to pay it off which the price included the crown as well. The most expensive crown you can get, Zirconia. She says this is because I grind my teeth. It was VERY expensive and not needed.\r Here is the worst part. I come back to get the crown put on. I'm in the waiting room, still very uncomfortable and not just visually. I wait THREE hours!!!! When I am finally brought back, Dr. Rushin is in a bad mood. She has me put in an room made for a left handed Dentist. She is sighing, looks annnoyed, and acting like she wants out of there. She was not the only one!!!!\r She drags the table with dental equipment, wiring, and other items they use across my lap and the things hanging from it lay across me. I am very uncomfortable and very unhappy. She is still sighing and annoyed. Pulls off the temporary and proceeds to ""clean"" the tooth that was under it. She is using the drill aggressively and I cringe multiple times. She did not use anything for pain and the nerve is on fire. I had tears coming out of my eyes. She stops, pulls back and says, ""Now look, this is going to hurt. You have to be still. You have to be grown up!!""\r WHAT??!! I am in my mid 30s, I am an adult, you don't talk to me like that. It was horrible!!!\r \r I'll spare the remaining experience and let you know that I had a $40 balance on my account that was due back to me. This took over nine months to get back after multiple phone calls and voicemails. I will NEVER EVER go back. It was the worst dental experience of my LIFE.\r \r These dentists that work at these places must not be very good. Why else would they be working there? Why didn't they provide me the option to come back another time to get my crown instead of saying it will be any time for THREE hours. \r \r Now I'm on their email spam list and have unsubscribed multiple times and called them to remove me and still nothing has worked. I have decided to instead write reviews so others know what they may be about to go through.\r \r I have changed my dental insurance for $3 more per week to get to go where I want. It's worth it. If you can do that, just please please do this. Monarch Dental and Dr. Rushin are horrible.\r a\r thanks for letting me vent more

Very good doctor 2/21/2012

The staff and Dr. Rushin were very compassionate and made me feel safe and comfortable especially when my anxiety was very high. I didn?t feel judged or looked down on because of the shape of my teeth. Finally I feel good about going to the dentist! more

Very helpful 2/19/2012

I find the assistants and dr to be very friendly and helpful and caring. They make sure the patient is comfortable before during and after the treatment. Don?t like going to the dentist but the staff there make it more fun and enjoyable more

I appreciate the staff professionalism 2/19/2012

I appreciate the staff professionalism more

Very friendly 2/14/2012

The front office staff was extremely courteous & friendly. They added sunshine to my visit more

Very friendly 2/13/2012

Everyone from the receptionist to the doctors have always been friendly and helpful. more

Very professional 1/2/2012

Dentist and techs are very professional, polite and caring. I leave work for my appts. and find the long waits to be very unprofessional. (up to 45 mns in the lobby and another 30-45mns before treatment in the chair). I love my dentist and the staff; but the long waits need to be addressed. more

The best 1/2/2012

This office staff is the BEST....they must be because I drive over 30 miles just to come to their office......of which I pass by several other Monarch Dental offices...so...thank you and keep up the good work !!! more

Great experience 1/1/2012

I want to emphasize the dentist...she explained everything, helped figure out the cost, and finally made me a priority. more

Wonderful 12/28/2011

I saw Dr Deepak today and he is just wonderful! I was so scared about my teeth, but he made everything un-scary and he was so nice. His staff are just wonderful and very informative as well. more

Great people 12/22/2011

great group of people, always enjoy the experience even if there is a certain pain associated with the dental process. Hard to get a filling or a crown done with no pain at all. more
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Owner Message
  • Monarch Dental Bedford is conveniently located and accepting new patients. Whether you're a new patient or already part of our family, Monarch Dental in Bedford, TX offers a wide range of general dental services, cosmetic dentistry and restorative dentistry for adults and children. We also offer specialty dental services including oral surgery, dental implants, clear aligners, and more! We accept most insurance and offer new patient specials. If you have any questions, please give us a call. We look forward to partnering with you in your dental care.

Editorial
  • National dental chain offers regular maintenance, emergency care, whitening, implants, plus orthodontics, periodontics, financing and senior discount.

  • 3/14/2006 Provided by Citysearch
Additional information
  • Hours: monday: 08:00AM-05:00PM, tuesday: 08:00AM-05:00PM, wednesday: 08:00AM-05:00PM, thursday: 08:00AM-05:00PM, friday: 08:00AM-05:00PM, saturday: 08:00AM-02:00PM, sunday: closed
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