While the food is fantastic, their delivery service leaves a lot to be desired.\r
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Unfortunately, despite accepting deliveries during lunch hours, they do not have drivers every day even while accepting orders. Thus far my experience has been very 50/50 - Sometimes they arrive with my food, other times they cancel the order and I'm left waiting 2+ hours wondering if they are coming or not.\r
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Similarly, even when the order does process, the wait is a tad long and the food often arrives soggy...\r
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My speculation is that they do their deliveries all at once so that their driver only has to leave the restaurant once the entire day. If you miss him, then they cancel your order. This also means that, depending on your location, your food is likely sitting in the back of a hot car for quite a while before it reaches you.\r
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If Moe's would step up their delivery they would be outright excellent. Unfortunately, for now, they're a bit flaky, despite the tasty food.
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