Ugh. Horrible experience. DO NOT GO HERE - cut your own hair, if you must.
The chair-side manners here are awful - the woman who checked me out would not look at me, not once, the entire time, and the woman who cut my hair called my mother obnoxious and would not stop talking.
The woman who was supposed to cut my hair, Elle, was running behind, and the woman who checked me in (who never even introduced herself to me) insisted on doing my cut. Only, she took me ten minutes before my appointment, so I didn't have time to finish selecting a photo from the magazine I brought. She cut bangs into my hair that I asked her NOT to do. Did I mention that she called my mother obnoxious? And when her appointment showed up, she rushed through the rest of my cut . No one blowdryed my hair, so I walked out with not only a butcher job but a wet butcher job.
My head looked so bad that when the woman who was supposed to do my hair saw me at the restaurant next door a few minutes later having lunch, she offered to recut my hair. Um, what about asking if I like it first, or showing some professional courtesy for your coworker there, Elle? No thank you. I was humiliated, and would have felt even more humiliated to walk in, sit in the chair next to the woman who butchered my hair while her coworker recut it.
Horrible, horrible experience and even worse customer service. I will not be returning.
Pros: ?I guess that they have a punchcard?
Cons: chair-side manner, unprofessional, rushed cut, no blowdry
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