We bought 2 remote starters last year. This year, one wasn't working. My son brought his truck back for a second look as to why it stopped working. The reason why it wasn't working at first was questionable, so tech support was called. My son spent hours there while they investigated. The staff on duty were rude and frustrated at my son for some reason, like it was something he had done. Turns out, it was a bad soldering job from the manufacturer in the unit. Suddenly, the rotten attitude changed by the staff towards my son. Guilty before proven innocent in this case. I'm ever so sorry I spent money at this shop. NEVER AGAIN.. Thanks, guys, for crappy customer service while he waited to find out it was YOUR MANUFACTURER WHO SCREWED UP !!!!
more