Misty Clean Inc.

The owner of this company is outrageously rude and unprofessional; STAY AWAY! The first time a team came out, we were home, and they did a good job (only because I reminded them about things that weren't done). The second time, I was out of town, and my husband was not home. The cleaning was done VERY poorly and incompletely (per the list on the company's OWN website, not my own ideas of what should have been done). They came back to supposedly fix the problems, but there were still things that were not done or done very poorly. When I asked them to come back again, the owner argued with me and said that they would only come back if it were within 24 hours (we had to know when they were coming so we could leave the key out, so that wasn't possible). When I explained the situation and that I was out of town, the owner said they would return. Nothing had been fixed (again). I then wrote to the owner and asked for a refund, to which she responded with a nasty e-mail stating that we would absolutely not be getting a refund and that they would never return to our house (as if we would want them to!). I am going to file a complaint with the BBB and the Attorney General's Office (which also doesn't phase her). We are out $120 and still have a dirty house. Totally unacceptable.\r \r Update 7/7/14: The owner refunded my payment after I posted my online reviews. more

We were extremely disappointed with Misty Clean. We scheduled a ?deep clean? for our first visit. The cleaning lady arrived over an hour late. After she left, I had to sweep the kitchen floor, clean up a spill on the entertainment center downstairs, wipe dust/cat hair from the moldings in every room, dust the tops of cabinets, doors, stairs, and ceiling fans, remove a cobweb from the top of our television, dust the televisions, scrub the grout in the bathroom, scrub the floor in the bathroom, and clean the kitchen counter. We called to complain and Misty was defensive. What a waste of time and money. I regret ever calling Misty Clean. more