Miller Honda Of Culver City

WARNING! BEWARE! MILLER HONDA IS AN UNETHICAL BUSINESS THAT HIDES BEHIND THE HONDA BRAND AS THEY PREY ON THE BLIND TRUST OF UNSUSPECTING CUSTOMERS. =( I have a 2003 Honda Civic with very low miles. My first experience was great. They gave my car a fast oil change and ""100% clean bill of health"", as was to be expected from a Honda Civic with such low miles. About one month later I came back for another oil change and somehow it magically needed $2000 in repairs to the timing belt, water pump, all fluids, and some rubber thing for the suspension. I had a very bad feeling in my stomach that I was being lied to so I told the employee I was taking it for a second opinion and they warned against that decision. I drove the car for the next 45 days or so until it needed another oil change BUT this time I went to my normal mechanic for an ""inspection"" and didn't tell them about the Honda recommendations just to make sure I was getting an honest assessment. My mechanic did a full inspection and gave it a 100% CLEAN BILL OF HEALTH. None of the issues Miller Honda claimed existed, NONE. And actually, my mechanics even offered to buy my car because it was in near mint condition. I then told my mechanic the story about Miller Honda's recommendations and they told me Miller Honda is notorious for taking advantage of customers by completely lying about issues that do not exist. DO NOT SUPPORT THIS BUSINESS!! YOU HAVE BEEN WARNED. more

I checked out the reviews on a few websites on Miller Honda before I went to check it out for myself. The reviews weren’t great but I figured I’d give them a shot since I work so close by. I’m not sure why the reviews were so poor because I had a really good experience. I went in for a test drive on the new Insight and really got along well with my sales rep. He went over all the options including colors, packaging, etc and an estimation what I should expect. Easy breezy! I headed back there a week later with my parents, since I was getting the car for them, and was given the same attitude by another sales person! He was very cordial and very respectful towards my parents. Since their English isn’t that great, he was able to go over all the details with them slowly and in a respectful manner. We were in and out of there rather quickly. This probably has to be the smoothest car buying experience I’ve ever had. But seriously, try them out yourself. You’ll really be surprised at how accommodating they can be! Pros: friendly, respectful, no pressure Cons: people give them a bad rep that they don't deserve more