Groupon recently had a promotion from Millenium Jumpers. There was a radius restriction. However, prior to purchasing I specifically inquired with Millenium Jumpers directly. Spoke to the Owner (Kim) who said they would make an exception as I was only 3 mi outside the raidus.Specifically asked about extra charges. I was told because I was a repeat customer (I had used them for a jumper and water slide last summer) they were OK with the delivery to Norco at no extra cost. I purchased the Groupon and called immediately to make a reservation. I called for four days straight, left 3 messages and FINALLY got a return call only when I left no information about a groupon purchase. The Owner, Ron, could not have been more rude!!! He said the restrictions were specifically stated in the Groupon offer and he WOULD NOT honor outside that radius (even if I was only 3 mi over, even if I had specifically received an email as well as a telephone conversation with his wife directly). He went on to say there would be all kinds of additional charges and I shouldn't have purchased it through Groupon that he would've given me a better deal. He continued to argue and tell me he didn't care if I was unhappy or misled and that his restriction on Groupon was clear. I toldhim that he needed to have a conversation with his wife who was providing incorrect information to customers. He continued to get more rude and I told him I would never use him again and I would be sure anyone I knew would never use him again...he didn't care! A HORRIBLE COMPANY...with a HORRIBLE ATTITUDE!!! I truly will NEVER USE THIS COMPANY AGAIN!!!!They deserve to go out of business!!!
more