I called Mike's Electric because there was a sticker for the company on my apartment's breaker box. I was greeted by Daryl, who was very friendly, professional, and helpful and directed to Doug.
Over the phone, Doug was able to help me figure out what was happening with the breaker for my dryer. I could tell from the instructions he was giving me that he had a lot of knowledge and experience with residential electric situations. He too was very professional and friendly, and his instructions were clear and given in a patient manner.
To be honest, I was skeptical calling an electrician for advice because I was sure someone would be required to come out for an estimate and I would be charged. However, not once did either of the gentlemen push for an in-person evaluation of the situation, and Doug was very good at troubleshooting to find simple solutions that anyone can fix.
I appreciate the customer service I received, and I know that I will turn to Mike's Electric again if I have another electrical issue and recommend others do the same.
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