Mike's Camera Stores

Beware this company does not stand behind the products it sells. Case-in-point: my client, an elder artist-lady, bought a $800 Epson 3000 there. Although the machine was setup correctly, the machine did not function as advertised. Mike's salesperson/technician came by charged her $70 cash and told her he could not fix it. I've been the lady-artist's computer technician for 10 years. I could not make the machine work. I called the store manager, who researched the situation and then told the artist-lady that "she" had to call Epson and make warrantee arrangements. I called Epson for her, went through the phases that were necessary to convince them to replace the machine - a courtesy which Mike's Camera should have performed for her. This elderly lady has spent nearly $5K at Mikes' in sophisticated cameras and printers. Mike's Camera could have made good by her – instead, they snubbed her and kicked her and her $800 printer to the curb. Beware of Mike's Camera more

I’ve been to Mikes Camera three times, and I love it more each time. I always get great service, from polite people who know what they’re doing. I feel like I get their full attention, and that they really listen to what I’m asking for because they always find what I need. more

I’ve been to Mikes Camera three times, and I love it more each time. I always get great service, from polite people who know what they’re doing. I feel like I get their full attention, and that they really listen to what I’m asking for because they always find what I need. more

rude, arrogant staff . . . as a believer in supporting local businesses, I have purchased thousands of dollars of equipment from mike's over the last twenty-five years, but they won't get another dollar from me . . . TERRIBLE customer service . . . not worth even ONE star . . . enough said! more

I already left a review on google but what the heck. Terrible service with high inconsistent prices from store to store. If you buy something there I guarantee you will get awesome service because the salesmen are making a commission. The secret ingredient to staying in business is to treat all of your customers right. Best Buy and now out of business Circuit City know that so why not Mike's. I think that since they feel they are the only game in town they can go want they want. If Mike's camera cut out the commissions and worked on the customer service I'll bet they would sell more and do better. Remember Gateway computers found out the hard way and are now out of business and they were luckily bought out by Acer Corporation. more

Good: The ability to look at equipment. Bad: Customer service representatives are always rude. I dropped 3 G's and didn't even get as much as a "thank you"... the assistant manager actually rung me up and walked away from the register before I even had bag in hand. These people are extraordinarily rude, always. I think it must be a requirement to work there. I've complained to management many times about the bad customer service experiences I receive every time I go in there, but they obviously don't care. Don't expect a hello or even a smile.... Improvements: Like any business that understands customer service, it would be nice to be greeted as I walk in the store. I'm not saying run over and bombard me with questions about why I'm there... but at least a hello, and maybe (I know it's hard) something along the lines of "is there something I can help you find today?" That and a thank you for my business would be nice... and you guys wonder why people have started buying more and more from the online stores? It's to avoid the awful customer service experiences!. more

If you are looking for service behind the sale, look for your next camera at Mike's in Boulder. You may pay full price for the unit, but the professionals at Mike's will stand behind what they sell and make sure that you know how to use it. The staff are friendly and knowledgeable about what they are selling. more