These people ruined a $3000 bike by installing the wrong-size seat post: It cracked the frame, nullifying the frame-manufacturer's warranty. The store manager said he couldn't do anything for me and gave me the owner's e-mail address. The owner didn't respond to my e-mail. I've tried taking the owner to small claims, but there is no way to find an address where he can be served. I have never in my life had this horrible an experience with any retailer. I'd give them zero stars or negative stars if I could.
Cons: take the money and run
more