I went here to have the rotors on my car replaced. The service was guaranteed under warranty for 20,000 miles. After only 10,000 miles my brakes started to shake. I took my car back to the same shop asking to have the rotors machined. The manager came out to tell me that this would not be covered. He said that it was clearly my driving habits that caused the rotors to become warped despite the fact that this was the first time in 7 years of owning my car that this had happened. Not to mention that this had never happened in the other five cars I have owned including the other car I drove at the time. After arguing with him in the parking lot of Les Schwab for more than ten minutes he finally gave in and agreed to repair my car (as the warranty clearly stated he would) when I asked for the regional managers name and phone number. I had such a horrible experience at this tire center that I will never return. I feel that the product that was sold to me was poor and the manager did nothing
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