Mike Counsil Plumbing and Rooter

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1915 Otoole Way
San Jose, CA 95106

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(408) 444-9381
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Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Mike Counsil Plumbing and Rooter - San Jose, CA
Reviews
( 273 )
( 164 )
( 17 )
( 15 )
( 20 )

Best

I was very impressed with the courteous office staff, prompt response, and professional knowledge and work done by Yobani and Jose Luis in replacing my leaking toilet. I would hi...

Worst

We had a partial repipe done -- out to the city line. Work was well done (as far as I can tell). It took over a month to be finished, which I thought was too long. Communicatio...

Very professional and pleasant 12/13/2015

Used Mike Council Plumbing for a shower problem. Shane (the technician) was excellent and very knowledgeable and went out of his way to diagnose the problem and explain the process to me. Would certainly recommend the business to others and I plan to use them again with any plumbing issues. Thanks MCP! more
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Great job 12/12/2015

Bobby was polite, helpful, and knowledgeable. He had done work at my house a few years ago and was happy to have him back. more
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Excellent work 12/11/2015

I have used Mike Counsil on more than one occasion. The staff is very courteous and professional. They detail all the work to be done and provide costs and obtain approval before they start work. The workmanship is fantastic. I have used them on my properties for almost 10 years and I have never had to call them back on any work performed. more
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Well informed Techs 12/11/2015

The service is good, highly recommended. We do thing there should be a way to flag our account that we are a Diamond customer so the service timeframe we ask for is honored without us reminding the staff each time, including the tech.. The services are not inexpensive, but the plus is that it is done well the first time. The technicians are well trained and very informative to the customer when questions are asked. more
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Great service, over charged 12/11/2015

The service and quality of workmanship are first rate but for my repair I feel I was grossly overcharged. $1400 to repair a broken pipe in the laundry room! The invoice breakdown included $89 for initial trip/diagnosis, $166 to cut wall open, $533 to repair the pipe and (HERE IS THE EXCESSIVE CHARGE) $377 EACH FOR TWO BIBS! Up to the bib charges, I have no problem but I believe the rate charged was not for the hardware but for a complete repair including all the items previously on the invoice. I voiced my concerns with Sean Counsil and he did give a 10% refund but I can not honestly recommend Mike Counsil Plumbing if this is their pricing policy. Truthfully I believe they feel the got away with it because I was in a panic to get the repairs done and by the time the bibs were added to the cost we were well into the repair job. As stated, the service and workmanship is excellent but fairness is also a consideration. more
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Great job! 12/11/2015

Fantastic professional service with high quality standards! more
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Wonderful Service 12/11/2015

I hate calling the plumbers. They always seem to leave a mess behind. Not Mike Counsil. Their staff was courteous, professional. They answered all my questions (as dumb as they were). They cleaned up. I have no problem recommending them to family and friends. They worked quickly and got the job done. more
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Toilet Flange 11/12/2015

Replaced toilet flange with less then 2 hours on the job. I could not believe the cost of $1623.00 more
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Less than 7 hours from first contact to completed job 10/13/2015

My water heater was leaking and I was so concerned it was going to dump 50 gallons of water into my box filled garage. I call Mike Counsil and had a technical appointment set just within 60 minutes. I was professionally greeted by Technicians Charlie and Aaron. Charlie confirmed the damage and suggested replacement heaters. The interaction was stress and pressure free. Once my product choice was made the technicians created a plan, apprised me of timetables and action items and I felt well connected to the process. Charlie and Aaron were a great team and were quick to engage me in conversation and answer questions about the work they were performing. The finished product is fantastic, my leak worries are over, and I'm very impressed with the ease of the whole process. Highly recommend and will refer with confidence. more
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David Glover is a courteous, articular, clean workmanship, and extremely efficient. Thank you for the knowledge shared, and the top notch work. Excellent Work!!! 9/27/2015

David Glover is the Electrician, for Mike Counsil Company. My uncle’s house burned down, insurance subcontracted the work to rebuild. After 5 years, he started experiencing electrical outages lasted 3 months, as having to reset the breakage from 1x to 3x daily. Also, my uncle is on dialysis 3x a week, has serious medical problems, and a VA patient. I put in an insurance claim, PGE/Solar complaint to resolve. Here we go…I contacted Mike Council Co. for a quoato and interview. Dave Glover actively listened to the problem at hand, troubled shoot both subpanel and main panel outside the house, to find panel switch hot, melting, and obviously another fire was starting. He educated me on the various problems, and the urgency. He started work on Sunday, and completed by Monday afternoon. He also, was extremely helpful in providing me support regards to reopen claim. Oh yes, reimbursement by insurance claim within 30 days turn around. Thank you for your expertise, clean workmanship and the time to educate me about the situation, the process and even a follow up on the work. by Irene V. more
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Excellent Customer Service 5/13/2015

I want to thank Victor and Van for coming to our rescue. We were having major plumbing problems late in the day and Victor and Van showed up. They stayed until it was dark outside trying to fix a MAJOR clog in our pipes. They were unable to clear the pipes before nightfall and we were going out of town that evening. They showed up the following day and kept in contact giving us updates throughout the day via their phone and iPad. We were VERY happy with their work and professionalism. When we returned the following day the area in our front yard that had to be dug up was clean and back to normal. I would highly recommend Mike Counsil Plumbing as well as Victor and Van. more
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On time, meticulous for interior of home 3/11/2015

Only concern was upselling possible, though good info given, when we were in middle of a move in. Otherwise, impressed with service. more
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$897 to replace garbage disposal in 1hr 45min 12/3/2014

In a nut shell - My garbage disposal needed replaced, not a new install on a new sink. He said $565 to replace the G/D. I thought, OK, suck it up grandma. Then told me the air gap, another $166. Then 45 minutes (and yes I watched the time) he said the new G/D didn’t line up with my existing pipes, it was an inch off. Another $166. There was no written estimate only an IPad with the smallest writing possible, I signed where he told me. I had to call the office the next morning and ask for the receipt. All the parts were under $300 at Home Depot, so that means $600 for 1hr 45min labor?? How can this be legal? I still can’t believe this happened to me. more
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Prompt service, Nice work 10/15/2014

MCP is a local family owned business. Decided to give them a try after going on line and trying one of the "Put in your Zip Code" and we will get you multiple quotes. The quotes came in quite promptly. When I called MCP they immediately answered and set up a time within several hours for a plumber to come out and give me an estimate for replacing my water heater. There was a charge for this trip that would be deducted if I purchased. I hesitated and they immediately waved the charge. The technician/plumber...Mile Silvera offered me several options. I chose one and then after a little negotiating signed the work order. Mike removed the old water heater and made some piping adjustments. He then went off to pick up the new replacement unit and arrived back in about an hour. Installation went smoothly. Mike had set up rugs to keep the surrounding work space clean. He also wore those little hospital booties. Everything went like clock work. No issues. I suspect I could have saved a little $$ by shopping around for a few days or even going down to Lowes or Home Depot. MCP responded promptly, the job was completed timely, and professionally. I would use them again and recommend. more
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Water leek repair 10/10/2014

Charles showed up on time and was very professional. He found the leak in the attic and made the repair. Another serviceman came mid-way through the repair and the job slowed down. The water main at the street was shut off while the repair was being made. When the second serviceman turned the water on he said the meter was still running and it probably was the shut off at the house. After some chatter back and forth they said i needed a new shut off valve. They proceeded to change out the valve and when complete the water meter still was running. Charles said "oh I no what it is it is the toilet valve", he cleared the valve of some debris and the leakage stopped. When it came time to pay the bill I noticed that they added another $450 to the bill for a valve that I didn't really need. There was no discount for the valve or the install. I paid the bill and said to myself never again and I would never recommend them to anyone. I think it was a bit of a scam... more
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A Job well done 2/6/2013

I had to have my whole house repiped as the pipes were old and failing. Charles Saulus and his team were exceptional in their job performance and attitude towards their job. I am more than satisfied and would not hesitate to recommend them to others. They made their presence in my home and this situation much less painful for me. more
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Service like we used to get in America 1/26/2013

While an emergency call to a plumber is less painful than a trip to the dentist the mental pain is right up there with a visit from the IRS. The other evening at the most inopportune time I discovered my house drain was completely plugged up. After an hour or so trying the clear it myself it was evident that this was beyond my abilities and made a call to a local referral service. The firs plumber to respond said they could be at my house in a few hours. They didn't show or call. After the fact I am really glad the other company didn't show. The issue was much more involved than a standard Roto Router job. The next morning I called Mike Counsel Plumbing and they responded within a half hour. The two technicians, Paul, and Eric were wearing clean company uniforms, were polite, knowledgable and hard working. Their truck and all equipment was sparkling clean. The issue was much bigger than I had thought and required digging down to the out going drain pipe cutting a hole in it and using a camera to see what we were dealing with. Once the two stoppages were identified they got to work and cleared the blockage and installed a two way drain clean out. They spent about 7 or 8 hours and did a great job. This is the first testimonial letter I have ever written. I can wholeheartedly recommend this company for all your plumbing needs. Sam Linville more
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Fail to live up to their committments 1/20/2013

Have a plumbing emergency and no water in the entire house. Set up an appointment and 1 hr before they're supposed to be here, they call an cancel. I wait 3 hrs for them to say we aren't going to make it today. This is how they treat customers without water? If they're this incompetent before they even get to you, imagine how bad a job they do if they ever make it out. more
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Owner Message

  • Mike Counsil Plumbing has been in business since 1994 and can handle all of your emergency plumbing issues and any other plumbing issue you may have. Our plumbing technicians can clear your drains, toilets, showers, tubs, sinks and do it in a clean and professional manner. Trechless sewer lines are a specialty of ours along with hydro-jetting, water jetting, and general plumbing repairs. Our plumbers are friendly, clean and professional. We service. San Jose, Cupertino, Los Altos, Sunnyvale, Cambrian Park, Willow Glen, Saratoga, Milpitas, Santa Clara County, San Mateo County and Alameda County. Best plumber in the valley

Additional information
  • Hours: Daily 24 Hours
  • Neighborhoods: North, North San Jose
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