Beware of Mid Island Mortgage, this company doesn’t like to follow through with their loans. I have been in the process of refinancing my home for the last five and half months and to date we are still not closed. They have harassed my husband and I with ridiculous requests and when we would fulfill their requests they would come up with something else to request. They have promised us a closing three times in the last three weeks and on the day of the closing they decided they need a written statement from our mortgage company, signed P&L’s and today it was transcripts of our 2011 tax returns, even though they had the actual signed copy of my signed 2011 tax return in their hands…oh and did I mention a signed P&L. Good Grief, this company is the most unorganized company I have ever dealt with in my life, I can’t even remember how many times they have come back with how they lost a w2 or a signed letter stating the debt we have incurred is current and we do not plan on purchasing anything further. Todays excuse was someone parent has passed and the documents were in her inbox and no-one has access to it. And the sales person that was to schedule our loan is out of the country.
My husband and I make a decent living and our credit score is above average, and this company has treated us like criminals. All we want is to refinance our loan to pay off some debt, and fix up our house. This company plays games. If any consumers out there are looking to obtain a loan please think twice about going with Mid Island!! You will be sorry!!
more