I have taken my dog/puppy to Mid Valley Vet several times and each time I have NEVER been satisfied with the customer service I get from the staff...About a month ago I lost my dog, and she was very important to me and my family because we have had her for 9 years, recently before she passed they had prescribed medicine to her to ""help"" her and the medicine was 100$ for each refill, (obviously we were clearly going to by the med.) we saw no improvement in my dog...I myself do not have a car, and last month I called for help because my dog was terribly sick, I carried her all the way there and the best they could do for me was telling me that they could just put her to sleep because the vet was in surgery?! As a loving pet owner this was NOT acceptable to me...My family and I have been trying to mend with the loss for a while now but I am traumatized at what someone can tell you when your in that situation and are distraught, not even a little bit of sympathy? The world has really amazed me this time, I don't mean to be rude but, this is my opinion... Also it took them months to ever reply to our calls, and our emergency refill needs...I have never been so disappointed, I hope my review helps many....
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