Michaels

I bought an item at another michaels that was mislabled and misplaced in the store. I went back and was told they didn't have any more and of the item i wanted that I should go to another michaels. They called the one at 57th and Bell and put the last one on hold. When I got there the woman at the front was very rude. The item was basically crushed and was missing pieces. I was told they would give me $3.00 off of a $60 item to compensate. I then located another item in its place which was not labeled at all and was misplaced, so I couldn't find a price. I found a comparable item near it and asked if they could price match it because of my trouble. I was told they could but I could never return it(because they were going to call it damaged). I told them I was buying it as a gift and might need to return it. The manager then came up and offered no help and didn't seem to realize that I had driven all over because of their mistake and that customer service would deem that they more

This store was clean, organized, and best of all, the location is awesome! They are right down the road from JoAnn Fabrics too. The prices were great and the staff was very helpful. I would recommend that you check it out! more

About a week and a half ago, I went to Michael's to look for a few picture frames, mattes and scrapbook accessories (stickers, cutouts). I was having a hard time finding the frames on sale, 3 different emplyee's all offered to help me at almost the same time....I didnt like the ones on sale, but they helped me select nice ones at a reasonable price, then one employss also helped me with the stickers and designs i was looking for as well, and even a few hints for my picture project. It also took me less than a minute to check out and be on my way. GREAT place to shop! more

I LOVE Michaels Craft Store! They have a HUGE selection, some pretty good prices (Especially their clearance and when you get the discount coupons via mail or email!) I have purchased everything from garden decor to picture frames. They also are good about returns! PROS: Huge selection CONS: more

This store has a great selection of craft materials,art supplies,candy making supplies,silk flowers & plants, and many party decorating ideas. It is a huge stire and is very clean and spacious.They also offer craft classes and demonstrations. more