I am a first-time bride with no girlie skills. I want a hassle free wedding just like the next bride. I was told that Michael's is a great little shop to get what you need. However, you will not get this at Michael's. I called them to make an appointment - which they said I did not have to do. I asked what time I could be there and the young woman said the latest was 4:30 to try on dresses. When I got there (4:30 pm), they informed me that they would be closing early (5 pm), however, I could go up to the bridal salon. When I got upstairs, the attendant ignored me until I pulled out two dresses. She then says I can not try them on, they are closing and I have to put them back! First, the selection was very small. Second most were dirty. You can find designer dresses, but the quality of the dresses is horrific. The shop is small, stale, and dirty. I decided to speak with the manager and let her know that they should be more considerate to their customers - especially new brides that HATE doing wedding stuff. My bridesmaids got there at 4:45, I was waiting outside already wishing to elope in Vegas. Do not go there. It is a true waste of time.
Pros: You can get designer clothes at low prices
Cons: Poor service, atmosphere, de-value the customer
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