Michael's Arts & Crafts

I've been to Michael's several times hoping that somehow, they'll have what I want in stock. Unfortunately, they never do. It's not that what I want is unusual (this last time I wanted a picture hanging kit...wire, screw-eyes) but they're always out-of-stock.\r The employees haven't a clue about their inventory and the prices aren't inexpensive.\r Time to check out A.C. Moore or Hobby Lobby. more

My experience with this Michael's has never been wonderful. Employees always appear to be inconvenienced when you need assistance in finding an item. They have little knowledge about their stock as well as little knowledge about how to use many of their products. All in all, I'd rather drive the extra 20 minutes to the other Michael's store in my town. PROS: close to my house CONS: unhelpful employees more

This store is a little over crowded for the size and the customer service here is below average. From the time I walked in this store I felt like I was a bother to the staff. I had a return (with receipt) and the clerk let out a big sigh when I handed it to her as to say not another customer, then when I asked for help in finding something no one seemed to be able to help me (another customer actually told me where the item was) and then to top it off when I went to pay I said to the clerk how are you today and she said why would you ask me that in a very rude tone of voice. I didn't even bother to answer her I just paid and left. I would recommend you drive down to Wendover and visit the Michaels there if you need anything. PROS: CONS: terrible service more