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Michael Stead Cadillac

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2390 N Main St
Walnut Creek, CA 94596

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(925) 934-9300
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Michael Stead Cadillac - Walnut Creek, CA
Michael Stead Cadillac - Walnut Creek, CA
Michael Stead Cadillac - Walnut Creek, CA
Michael Stead Cadillac - Walnut Creek, CA
Reviews
( 55 )
( 13 )
( 1 )
( 0 )
( 0 )

Best

I alway get the best service at Michael Stead Cadillac!

Worst

All reviews seem positive

Pleasant and Fast 3/2/2014

My advisor Bill was very nice and made my 5000 tune up quick and easy more

Service 3/1/2014

quality service, prompt attention more

The people there are professional and friendly. 2/28/2014

Tremendous service dept. Always helpful and perform in a timely manner. Have never met an unfriendly employee there. Bill (service writer) is top notch!! more

customer service 2/27/2014

you have the best customer service of ANY place. You treat people with respect. I couldn't be more satisfied with the quality of the work you do. more

Good customer service with a smile 2/27/2014

I am always treated well at this dealership. more

Courtious, Convenient and Professional Service 2/27/2014

The air conditioning compressor had to be replaced, which fortunately, was still under warranty. The service was done promptly and professionally. I was provided with a free shuttle service for drop off and pick up. more

Great Service 2/25/2014

Service advisors are friendly, knowledgeable, and make you feel special. I also appreciate the prompt BART pick-ups. more

Great people 2/25/2014

Had a very GOOD experience, very friendly staff. more

Painless experience 2/25/2014

Walked in, car was priced right, no pushy sales tactics, drove out with new car! more

Excellent service 2/24/2014

After years of frustrating experience with Toyota service for our Prius, this Cadillac service experience was great. It was easy to schedule the appointment online, quick once I got in, and the team identified and fixed my problems quickly, while keeping me fully informed along the way with several calls on status. The BART shuttle was efficient and the entire staff was friendly and helpful. Great job! more


great service 2/24/2014

quality service and sales more

Fast and effecient! 2/23/2014

Very prompt and effecient service. more

Good professional service. 2/23/2014

A very professional dealership/GM all the way around with excellence. more

Great service but very expensive 2/23/2014

The service there is great and everyone is friendly, but it seems like I can't get out of that place without spending $1000.00. I have come here several times because it is so convenient to work, but local shops will do the same work, it seems, for 1/2, maybe a 1/4 of the price. The work seems competently done and they go out of their way to make it convenient, but I can't recommend the place because of the price. 4 stars, but I would recommend try and find a different place and save $500. more

management was helpful 2/23/2014

rough start to my service experience, but Ernie turned it around and did all he can to make it better. i really appreciated the effort! more


Tim Arlen 2/22/2014

Best Service Mgr I've experience in my 31 years of driving. more

No issues 2/20/2014

Dropped the vehicle off and got a shuttle to the office. Great service! more

New tires 2/20/2014

I was pleased when I compared the tire prices online to find they were very competitive. I got 4 new tires at a good price and great service from Barry! more
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Additional information
  • Hours: Sun 10am-6pm, Mon-Fri 9am-8pm, Sat 9am-6pm
  • Payments: Discover, Visa, Master Card
  • Neighborhoods: Oak Road
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