Metro Heating & Cooling

several years ago I had Metro come to my house to service my AC unit. After changing AC compressor the service man came into the house to change the programmable thermostat. He exchanged my programmable thermostat for one he had. No name on it, super generic thermostat. Second time changing battery without the thermostat lighting. I had a $75.00 refund. I was asked if I would use as credit. Thermostat not working, so no heat for me tonight. I called their 24 hour service and left a message. Hopefully it will be read early tomorrow morning. Very fortunate to have a dog to keep me warm. This is the second time for this to happen. more

My furnace was not working when I woke up on 01/30. I called Metro Heating & Cooling first thing, and they got me back up and running in no time. The tech, Steve, was friendly, knowledgeable, respectful, and answered all my questions. I would not hesitate to recommend this company to my friends and family! more

In desperate need of finding a trustworthy HVAC company to provide technical service to the electric parts of our zone system for our units, I had to call on past connections to find a trustworthy company that was current in these areas. A major challenge was our location a farm 60 miles from larger cities where you'd have better ability to locate one. Joe at Metro Heating & Cooling returned my call. I found he was totally booked up and an out of town trip for triage and repair really was not in cards. BUT he didn't leave me hanging. Over the phone he began assessing the issue, giving me much needed insight as to what I was dealing with. He allowed me to take photos and text them. In doing so I was now connecting with how this system worked and that I may no need to replace everything. He allowed me to fai. A very important level of confidence that their are good people out there. He could have just said lady you're on your own. Because of him I was able to know a bit better what I needed and found a service person 25 miles closer to home. For his willingness to be sure I was going to be okay I rate him 5 star as to take the time from his busy schedule to put forth the extra time to assist says volumes to me about this companies integrity "worthy". Thank you Joe my level of trust is higher and restored. more

I just had the geo thermal system installed in our new house and Metro Heating and Cooling did a really nice job with it. Anytime my husband or I talked to one of the workers they were professional and I'm glad we had the work done by them. more

I just had the geo thermal system installed in our new house and Metro Heating and Cooling did a really nice job with it. Anytime my husband or I talked to one of the workers they were professional and I'm glad we had the work done by them. more