Awful service, no regard for patient. Went for Botox injections as a new patient, with an appt time of 130. Since I was a new patient I arrived at 115 to fill out paperwork, when i arrived NO one at the desk to greet me, after flagging someone down 15 mins later he reluctantly gave me my new pt paper work. By 150.....20 mins after my appt time I asked what the hold up was. The receptionist said ""uhh umm I think the doctor is in surgery... let me check"" Another 10 mins passes, still unsure if the doctor is really in surgery or not, they call me back to wait. Then an assistant comes in and asks me to frown/smile...etc. Then says she'll go ask the doctor who is in surgery how many units/quote me a price....WHILE HE IS IN SURGERY.... she comes back and tells me he will be able to squeeze me in an HOUR and thinks I'll need X amount of Botox, he had never even met me or seen my face!!! I said this is crazy....She asked if I would like to wait or reschedule. I said absolutely not and left.
HIGHLY unprofessional. Poorly run office. Appeared dirty in the consultation room. STAY AWAY.
more