I will just list what went wrong with my experience with Merry Maids.\r
1. 2 1/2 hours late with no call whatsoever.\r
2. I should have known since they wanted the full payment upfront before they cleaned.\r
3. We called to see where they we because they were late and the Office Manager no less had to mention that we were ONLY a onetime cleaning customer. (Which basically meant that we didn't matter because we don't get weekly service)\r
4. Then they wanted us to leave our door open because we weren't going to be there when they finally decided they could show up 2 and 1/2 hours later.\r
5. When I called back to talk with the owner, he was conveniently out of town for a week, and had no cell phone to get ahold of him. So he owns a franchise and goes out of town for a week and he doesn't have a cell phone...ya sure. Now why couldn't the receptionist just tell me the truth that she wasn't authorized to give out his number when he is out of town. I would have accepted that. This company
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