I am a director in a large company and have little patience for so-called ?geeks? who do not return phone calls, smell bad, and cannot speak an intelligent sentence. I was pleasantly surprised when Merit Computer Service came to my home to solve my computing problems. I was ready to just buy a new laptop because two other people had worked on this one and not really made any difference. Doug had my PC for 2 days and brought it back running better than it ever has before. He also identified a problem with my wireless network, and now I have a reliable wireless network all over my house and even on my pool patio outside. When I learned that he had worked as a planner in a Bellsouth data center, I hired him for an extra hour to review a business proposal for my department that I had some questions about. He explained it better in one hour than my IT and Business Analyst people have in a week. I never expected someone working on home office computing to know about HP SuperDomes and EMC storage.
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