My sisters recommended Dr. Jeanne Travis to me when I was dissatisfied with my cat's existing vet. At first I was hesitant because the office is 30 minutes from my house, but my frustration with the care I was receiving for my cat Cleo led me to schedule an appointment with Dr. Travis. I have been absolutely delighted with every aspect of the care Cleo has received. All of Dr. Travis's staff are very calming to the animals, which was very important for me (Cleo has been described by many as ferocious). They were able to perform all tests on Cleo without needing to sedate her. Dr. Travis spent a long time with me and answered all of my concerns when Cleo was diagnosed with hyper thyroidism. She presented multiple options in an unbiased manner and had several lengthy follow-up conversations with me on the phone. All of this incredible service at extremely reasonable prices. Every time I get a bill from Dr. Travis, I expect it to be 50-75% higher than it is (based on my experience with other vets). I'm always surprised at how inexpensive her practice is in relation to others. As an added bonus, they have a drive thru so you can drop your pet off without getting out of the car (great for Mom's with young children). I am delighted with Mercy Animal Hospital in every possible way. I highly recommend them to anyone in the Atlanta area - even if you have a 30 minute drive to the office like I do!
Pros: Great medical care & bedside manner, friendly and helpful office staff, convenient drive thru to drop off and pick up pet
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