Like other reviewers here, I have been getting my hair cut by Marlene for a long time (about 15 years). I followed her from Umberto's to Tina Cassaday's, and I've been getting a great cut every time. She's helped me look good from my teen years into professional adulthood.
I enjoy the experience each time, and I always know that I will walk away looking good. And whether it's on the weekend or during a lunch break on a weekday, she always tries to find me a convenient time.
Pros: Quality, consistency, reliability, comfort
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