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Memorial Eye

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425 W Oaks Mall
Houston, TX 77082

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(281) 558-2000
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Best

I have been going to Better Vision Center ever since I was in high school and I am 24 right now. They have never been rude or ugly. They have always been helpful and very nice to...

Worst

Went there for an eye exam. First time & last time customer. One of the front desk clerks, vietnamese type w/ glasses, was incredibly rude. Nothing but a snotty, uppidy attitude a...

State of the art vision test and friendly people. 7/23/2008

I had been going to a Optometrist in the Rice University area. When I moved I really didn't want to drive that far. So I tried Better Vision in the mall. To my surprise they had a very modern office with the latest technology in vision testing. I've been struggling with a pair of old contacts. For the first time I had an optometrist that explained the process and made recommendations for me. They even gave me a pair of temporary contacts until my prescription arrived. I will be doing business here for a long time. Pros: Good service, State of the art facillity, in the mall Cons: Mostly pricey designer frames to choose from more

Always been good to me 5/12/2008

I have been going to Better Vision Center ever since I was in high school and I am 24 right now. They have never been rude or ugly. They have always been helpful and very nice to me. I like them alot and I dont go anywhere else for my eyes. more

Customer Service: One Bad Apple Spoils the Barrel 2/13/2007

Went there for an eye exam. First time & last time customer. One of the front desk clerks, vietnamese type w/ glasses, was incredibly rude. Nothing but a snotty, uppidy attitude any time I asked her a question. When I handed her my paperwork, she just stares at me and says, ""So what?"" as if doing her job is too much to ask. I won't give my business to rude people, so I just walked out. Too bad, all the other clerks there seemed pleasant & nice...she must gotten her job there as a favor or something, certainly not for her customer service skills. Customer service 101 deary, regardless of how the customer treats you, you're supposed to treat the customer w/ r-e-s-p-e-c-t ! Cons: Poor customer service, Small selection more
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Additional information
  • Hours: Mon - Sat: 10 am to 9 pm Sunday: 12 pm to 6 pm
  • Payments: Cash, Check, Visa, Master Card
  • Neighborhoods: Westside, Eldridge/ West Oaks
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