Melani Brothers Inc

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10540 Northlake Park Dr
Ashland, VA 23005

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(804) 271-5506
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User Rating: 1 out of 5 stars by Michael 05/15/2008 I got the 4 or 5 hour presentation at my home. The initial price started off at $56000 for a 14x20, or 280 sq. ft sunroo...

Too expensive and they play games (not the best offer up front) 5/15/2008

User Rating: 1 out of 5 stars by Michael 05/15/2008 I got the 4 or 5 hour presentation at my home. The initial price started off at $56000 for a 14x20, or 280 sq. ft sunroom ($200/sq. foot). The price was then trimmed down to about $37,600 over the next hour but this took away some of the features such as the slanted (steeple?) roof I wanted. It was still too much for me and more than I had intended or thought it would cost. So I said no. A week passes and another person from Melani Bros. calls me on the basis of a QA or follow-up. She started off asking about the reason I didn't go with the product (given everything else was fine) and I told her ""cost"". She said she was really glad to hear that because she had some great news to share with me. She told me that they had cut out essentially all the profits from my offer, just to get my business, and had a new offer. I stopped her there and told her (and I hope they read this and stop playing games and give people a good offer up front!)... ""You're playing games. When you work with me you give me your best offer right up front and you don't waste my time. I don't play games and I'm done talking with you. Please don't ever call me again."" Cons: They don't give you the best offer from the beginning and waste your time more

Avoid window install in Richmond area 5/9/2007

- The salesperson gave me an incorrect estimate (off by $3000 dollars), and then would not return my deposit when she gave me the true install figure.\r - The installer failed to show up 3 times.\r - After the windows were ""installed"", one did not open the entire way, and two others were not straight (2 windows side by side off by an inch). The head of install said ""the window will open in time"". It still does not open.\r - Their idea of compensation for the installer not showing up 3 times was a $50 gift card (0.003% of the purchase price).\r - They want to use my house as a training exercise for the installer that did not install the windows correctly the first time.\r \r I would stay away from this company, especially in the Ashville and Richmond areas. Pros: Quality department not bad to work with. Cons: Actual install (showing up on time and windows working) is terrible. more
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Additional information
  • Hours: Monday: 12:00 AM - 11:59 PM; Tuesday: 12:00 AM - 11:59 PM; Wednesday: 12:00 AM - 11:59 PM; Thursday: 12:00 AM - 11:59 PM; Friday: 12:00 AM - 11:59 PM; Saturday: 12:00 AM - 11:59 PM; Sunday: 12:00 AM - 11:59 PM
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