Took working my sewing machine in for regular service. They kept it for two weeks. Returned it and told me it was serviced but needed a part, so they would return it to me and I could bring it back when the part came in. When I tried it at home it was a non working machine and clearly had not been serviced. As it turned out they are not approved service providers for the type of machine I took in, but they told me they were. When I took it to an approved service provider it turns out they put the machine back together wrong.
Pros: The personnel were nice
Cons: They lied about their abilityt service my machine, and returned a broken machine to me without telling me about it.
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